Dolphin and Whale Watching in Gran Canaria

Return and refund policy

In case of cancellation by the company, the amount paid will be refunded.

If the excursion is cancelled due to weather conditions, a new date will be proposed and the client may or may not accept it. The client will be entitled to a refund of the amounts paid if the new date is not viable for him/her.

In case of cancellation by the client, the amount paid will be refunded as long as the cancellation is made a maximum of 24 hours before the excursion or for medical reasons justified with a medical report.